Welcome to our shining showcase of achievements! 🌟 The Happy Finance Company has been on an incredible journey, and we're thrilled to share some of the amazing accolades we've gathered along the way. From being finalists in renowned industry awards to winning prestigious titles, our team has worked tirelessly to stand out in the finance world. Each award on this list is a testament to our commitment, expertise, and the joyful service we love to provide.
MORTGAGE & FINANCE ASSOCIATION OF AUSTRALIA NATIONAL EXCELLENCE AWARDS - CUSTOMER SERVICE AWARD 2024
The MFAA business awards recognise businesses that have demonstrated exceptional performance.
Entrants were required to prepare a submission that included both written responses to questions and client testimonials, that demonstrate how the The Happy Finance Company provides exceptional customer service.
THE ADVISOR BETTER BUSINESS AWARDS - BEST NEW OFFICE AND BEST BOUTIQUE NON-FRANCHISE OFFICE - 2024 FINALISTS
The Better Business Awards recognise the leading professionals and businesses in the mortgage and finance industry. Announcing the winners, the managing editor of The Adviser, Annie Kane, commented: “The finalists of this year’s awards are to be commended for their dedication to ensuring their existing clients are prepared and well-positioned to service their loans, and for their contribution to keeping arrears rates low. We look forward to crowning the winners at the Better Business Awards 2024 - showcasing the leaders of industry while creating a benchmark for excellence that others can aspire to.”
CONNECTIVE EXCELLENCE AWARDS - MERCURY NEXUS HERO 2023 FINALIST
Recognised as a finalist in the prestigious 2023 Collective Excellence Awards under the Mercury Nexus Hero category, highlighting our innovative use of technology and exceptional client service. The award subcategory of Mercury Nexus Hero showcases brokers who use secure and progressive financial software to improve their business operations, ultimately making the process of loan applications more efficient and easier for their clients.
AUSTRALIAN MORTGAGE AWARDS - NEW BROKERAGE OF THE YEAR 2023 - FINALIST
Our company was a finalist in the Australian Mortgage Awards 2023 for the New Brokerage of the Year, showcasing our rapid growth and outstanding performance as a new entrant in the mortgage industry. This award acknowledges new brokerage offices or branches operating for less than two years, assessing loan volumes, growth, lead generation, quality of submissions, conversion rates, customer service, and business strategy​​.
BANKWEST ANNUAL AWARDS - OFFICE OF THE YEAR (LESS THAN 5 LOAN WRITERS) 2023 FINALIST
Bankwest's Broker of the Year awards celebrate excellence in the mortgage broking industry, honouring brokers and businesses that provide great customer experiences in homeownership journeys​​.
MORTGAGE PROFESSIONAL AUSTRALIA - TOP MORTGAGE EMPLOYERS 2022 WINNER
Awarded the 2022 Mortgage Professional Australia Top Mortgage Employers Award, recognising our exceptional workplace culture, employee satisfaction, and industry contribution. The award is determined through a company survey and an employee survey on compensation, development, culture, and environment.
INSURANCE BUSINESS AUSTRALIA - ELITE BROKER 2022 WINNER
Presented by Insurance Business Australia, our company won the Elite Broker 2022 award, highlighting our exceptional performance and resilience in the insurance brokerage sector. Brokers are recognised for their performance, resilience, and ability to navigate hard market conditions.
REB WOMEN IN REAL ESTATE AWARDS - RESIDENTIAL MORTGAGE BROKER OF THE YEAR 2019 FINALIST
Our own broker Andrea was nominated as a finalist in the 2019 REB Women in Real Estate Awards for Residential Mortgage Broker of the Year, The Awards provides a platform for industry professionals to showcase their talents, recognising the industry’s high-performing female agents, property managers, BDMs and businesses. The initiative celebrates the female leaders, role models and future champions of the industry as we collectively join the charge for a more gender-balanced world.
MORTGAGE PROFESSIONAL AUSTRALIA - TOP 100 BROKERS 2019 WINNER
Our broker, Mat, was honoured in the Mortgage Professional Australia 2019 Top 100 Brokers, marking him as one of the top performers in the mortgage industry based on volume, quality, and customer service.
CONNECTIVE EXCELLENCE AWARDS - BROKER OF THE YEAR 2020 FINALIST
Selected as a finalist for the Broker of the Year category in the Connective Excellence Awards 2020, recognising our outstanding achievements in mortgage brokering and client service excellence.
ANDREA PALELLA (O'SHEA)
DAVID FRENCH
MATHEW CROSSLEY
MATTHEW GOODYEAR