Why should you use us?

We know our sh*t

We have over 30 years of collective experience and are working in the thick of it every day. We know the application process inside out – the bank policies, the timeframes, possible delays, and the forms. All those FORMS. While there’s no getting around them, we’ll make them easier to understand and complete.

We find your right match

Loans are not a one-size-fit-all. Many people focus on the interest rate, and while this is important, it’s not the be-all-end-all. Your loan type will depend on things like your age, savings, equity, future business/work plans and family plans. Did you know, some banks offer a break from repayments when you take maternity leave? We have access to hundreds of loan products across 40+ lenders. We’ll find your fit!

We find competitive options

While the interest rate isn’t always the be all and end all, we still strive to get you the best possible rate and loan package to fit your circumstances. Even a savings of 2-3% of a home loan over a five year loan period can reduce your payments significantly.

We do the hard stuff

Once we’ve worked out which lender and which product is right for you, we prepare the application for you. We are your single point of contact so that you don’t have to sit on hold with various banking departments and explain your story to numerous representatives. We do the forms and the liaison so you don’t have to.

We love teaching

Whether it’s your first home and you need help understanding the basics like interest rates and LMI, or your tenth property and you want to talk strategy, capital gains and LVRs, we’re here to help. Diagrams, scenarios, spreadsheets… whatever you need.

We work for YOU, not the banks

Our service doesn’t end once your loan settles. We’ll be in touch when interest rates drop, when your fixed interest period expires, and every few months to touch base. New cars, home renovations and other big life events may mean we can swap your loan conditions to more favourable options.

Need more reasons? Don't worry, we've got them!

GENUINE CUSTOMER ADVOCACY

As Credit Representatives, we are authorised advise and assist clients to apply for and manage credit. This ensures that our advice is regulated, reliable, and supported by a comprehensive understanding of the credit market. Additionally, we're bound by the Best Interest Duty, which mandates that we must always act in the best interests of our clients, placing your financial well-being and needs at the forefront of our service. This commitment is the foundation of the trust between us and our clients and is integral to our core values as your chosen mortgage broker.

TAILORED SERVICE WITHOUT THE FEES

We believe that personalised advice shouldn't come with a price tag. Our remuneration comes from the lender for the work we perform, which is akin to the role of a bank manager, meaning you pay the same rate as if you went to the lender directly. However, our service offers a distinct advantage; unlike a bank, we provide you with choices from a wide variety of lenders. We use our extensive panel of over 30 lenders to ensure you get the best possible option tailored to your needs.

PERSONAL TOUCH IN THE DIGITAL AGE

We've skipped the impersonal online assessment forms and chatbots. Instead, we offer a human connection from the start, ensuring that every interaction is meaningful and focused on your needs.

YOUR SUCCESS IS OUR SUCCESS

We measure our achievements not just by the loans we secure, but by the dreams we help realise. Whether it's a first home or an investment property, your success is the true testament to our work.

By choosing us, you're not just getting a mortgage broker — you're gaining a partner who's invested in your financial future and dedicated to finding your perfect loan fit.

SPECIALISTS IN COMPLEX CASES

Our unique ability to get tough loans approved comes from a deep understanding of lender policies and an in-house credit assessment process that sets us apart from the rest.

STELLAR REPUTATION AND LOVE LETTERS TO PROVE IT

Our dedication to exceptional service has earned us hundreds of positive customer reviews and love letters, not to mention our multiple industry awards for best customer service and brokerage.

A NATIONWIDE SERVICE

From the bustling cities to the serene countryside, our services stretch across Australia. No matter where you are, our experts are equipped to help you secure a home loan.

Convinced? Contact us to get started!

So why should you use US over your favourite bank?

LOYALTY DOESN'T GET THE LOAN APPROVED

Unfortunately, loyalty doesn't mean what it used to. You simply may not get the best deal (or approved at all) at your own bank. With us, you can access an entire market of loan options rather than being restricted to a single provider's offerings. Our team partners with a diverse range of lenders, ensuring you're presented with the finest and most cost-effective loan solutions tailored specifically to your situation.

A WEALTH OF CHOICES AT NO COST

Would your bank highlight a competitor's lower rates or better-suited products? That's our standard. We pride ourselves on offering an expansive selection at no cost to you for the majority of our services. For the exceptional instances where fees apply, we maintain transparent communication through our clear fee structure.

UNMATCHED SERVICE LEVELS

In customer satisfaction, brokers often surpass bank managers, a testament to the dedicated and personal service you'll receive. Head over to our testimonials and awards pages where you'll see loads of support for our expertise and experience.

SIMPLICITY

Embarking on a loan application can be daunting. We simplify the process, handling the complexities and communications with lenders, leaving you stress-free. When we need to pass something on to you from the lender, we take the time to break down the jargon and ensure you understand it.

UNMATCHED EXPERTISE

Our team's expertise surpasses the conventional training of bank lenders, providing you with knowledgeable guidance every step of the way. As brokers, we are legally required to act in your best interests under Best Interests Duty; whereas a lender has no legal obligation to do so (scary, huh?!)

WE CAN WORK OUTSIDE THE BOX

Unlike banks, we're not confined to a single set of lending policies. We can seek out lenders who are ready to approve your unique borrowing scenario.

WE'RE HERE FOR YOU YEAR ON YEAR

Did you know that lenders can revise rates post-approval? Our commitment includes regular reviews to ensure your loan terms remain competitive, safeguarding your financial advantage.

We bring more to the table than standard bank products, ensuring you don't miss out on a loan that's just right for you. Get in touch today!

ANDREA PALELLA (O'SHEA)

Facetime

In person - Inner Northern Suburbs, Brisbane

[email protected]

0438 323 983

DAVID FRENCH

Facetime

In person - Outer Northern Suburbs, Brisbane

[email protected]

0427 947 052

MATHEW CROSSLEY